Shipping/Delivery Policy

Shipping Policy

Thank you for choosing Zurrugallery. We are committed to ensuring your shopping experience is as seamless as possible. Below, you’ll find detailed information about our shipping process:

Processing Time: We aim to process all orders promptly within 4 – 6 working days of receiving them. Orders are processed during business hours excluding weekends and holidays.

Shipping Time: Once your order has been processed, shipping typically takes 10-12 working days for delivery. Please note that international shipping times may vary depending on the destination and local customs clearance procedures.

Shipment Confirmation and Tracking: Upon shipment of your order, you will receive a confirmation email This allows you to monitor the status of your delivery.

Customs, Duties, and Taxes: For international orders, please be aware that customs duties, taxes, and any other fees imposed by the destination country are the responsibility of the customer. These charges are not included in the total at checkout.

Damages: We take utmost care in packaging your order to ensure it arrives safely. In the rare event that your order arrives damaged, please contact the shipping carrier immediately to initiate a claim. Retain all packaging materials and damaged goods for inspection purposes.

Delivery to International Addresses: Currently, we ship to addresses listed in our international shipping destinations. If your country is not listed during checkout, please contact us at sales@ziyantextiles.com for assistance. We are dedicated to expanding our shipping network to serve more regions globally.

Returns: For details on how to return a product, please refer to our Returns Policy.

Contact Us: Should you have any questions or feedback regarding our shipping policy or any aspect of our service, please do not hesitate to contact us at sales@ziyantextiles.com. We are here to assist you.

Thank you for choosing Zurrugallery for your shopping needs. We appreciate your business!